Our Price: $19.99
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I just received the Rosetta Stone Dutch V2, Level 1 and 2, which is labeled for Windows and Mac. The headphone was damaged upon receipt. I still have not been able to open the program - it installs correctly, but won't read the language disk. (There are separate application and language disks.) In fact, my Mac froze completely - the language disk must be damaged, although it appears okay. I accessed the online support FAQ and received technical directions beyond my abilities:"If you are having trouble using current Rosetta Stone Version 2 software on an OS 10.5 Mac, please uninstall and reinstall the application. (Did that.) You may also need to boot from the Mac install CD to do a Disk Repair and Repair Permissions.(??)" And other such instructions.So I think I'm packing this up to return to Amazon. This is the first product I've returned in nearly ten years of using Amazon regularly. From the television and other media ads, I never thought I would have technical problems using the program. |